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Issues with sound

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Issues with sound

Postby Stob » Fri Dec 08, 2017 3:45 am

My laptop has stopped normal sound function... Both through the in-built speakers or the 3.5mm headphone jack. When I test the hardware in device manager it does play the test noises through both speakers and headphones so seems to be okay. Just no sound when playing music/video/game/anything else. I can get sound through USB headset though... Any ideas?
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Re: Issues with sound

Postby bdnyy23 » Fri Dec 08, 2017 10:00 am

Not a tech pro, but just a thought, has windows installed any driver updates recently that may be causing an issue. We have had quite a few come through lately at work that have broken sound and video drivers and I have had to restore previous versions of the driver to resolve the issues. Again, this may not be your issue, but thought I would throw it out as a possibility.
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Re: Issues with sound

Postby Stob » Tue Dec 12, 2017 5:50 am

Checked all drivers updated everything I could (which did nothing!) So I gave up. Then the other night I lost sound through USB headset. Much stress. Anyway it started working again. Steam link seems to take control. A restart sorted the USB headset and randomly without doing anything normal sound function resumed this morning.
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Re: Issues with sound

Postby Netivity » Wed Jul 18, 2018 8:04 pm

Have you tried the mixer and made sure that the volume bar is up on all outputs?

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